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Feature #11838

Puppet Enterprise and Unsupported Platforms

Added by Matthaus Owens over 2 years ago. Updated 7 months ago.

Status:InvestigatingStart date:01/09/2012
Priority:NormalDue date:
Assignee:Matthaus Owens% Done:

0%

Category:-
Target version:Commercial edition - PE 2.x
Keywords:customer Affected URL:
Branch: Affected PE version:

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Ticket tracking is now hosted in JIRA: https://tickets.puppetlabs.com

This ticket is now tracked at: https://tickets.puppetlabs.com/browse/ENTERPRISE-24


Description

You may have been directed to this page after being told that your current platform/operating system is unsupported by Puppet Enterprise.

We are collecting feedback here on operating system support, and your input is much appreciated.

Please provide as much detail as you can when requesting additional platform support.

H84O81DF`6[W5~U{EK{5)$2.jpg (40.3 KB) li xu, 10/18/2012 11:40 pm

History

#1 Updated by Michael Stahnke over 2 years ago

  • Assignee set to Matthaus Owens
  • Target version set to PE 2.0.1

#2 Updated by Matthaus Owens over 2 years ago

  • Target version changed from PE 2.0.1 to PE 2.x

#3 Updated by C L over 2 years ago

Would like support for SLES 10.x

#4 Updated by Arpit Jain over 2 years ago

I am trying to install it on Mac OS X Version 10.7.2.

Getting the error : !! ERROR: Darwin is not a supported platform for Puppet Enterprise v2.0.2

Is any update scheduled to support Mac ?

#5 Updated by Nigel Kersten over 2 years ago

We are strongly considering it, and this is great feedback.

The number of nodes you’re looking at is a factor though. If you’d like to share that privately with me, that would be much appreciated.

nigel@puppetlabs.com

#6 Updated by Nathan Lutz over 2 years ago

Support for Ubuntu 11.10 AMD64 would be sweet.

#7 Updated by Nigel Kersten over 2 years ago

Nathan, we’ve been very much concentrating on the Ubuntu LTS releases, and will be supporting 12.04 when it comes out.

If that arrives very soon after 12.04 lands, will you still want 11.10 support?

#8 Updated by Lance Weber over 2 years ago

Installed on ubuntu-11.10-i386 in a dev vm, +1 for 12.04LTS support.

#9 Updated by Mark Bays over 2 years ago

I believe “ERROR: ubuntu-11.04-amd64 is not a supported platform for Puppet Enterprise v2.0.3” is an LTS ubuntu version. Why would you skip from 10 to 12? I would very much like to get this in my enterprise, but I have a mixed bag of ubuntu 10 and 11.

#10 Updated by Matthaus Owens over 2 years ago

Mark: Ubuntu releases an LTS release every 2 years. So Lucid (10.04) and Precise (12.04 – coming out in April) are LTS releases from Ubuntu but Natty (11.04) is not an LTS release (http://releases.ubuntu.com/).

As Nigel said, we’ll be supporting 12.04 when it comes out. As he asked someone else, if we support 12.04 very soon after it lands, will you still want 11.10 support?

#11 Updated by Mark Bays over 2 years ago

Personally I think that your “All distributions” package should be a general agnostic linux setup. I don’t know what your support matrix is for all linux distros, but either waiting 2 years for each supported distro so that someone can decide to upgrade, replace, or otherwise make changes to their server platform seem like quite a long timeframe. In place upgrades are a “crossing your fingers” affair, and completely rebuilding severs so that they fit within a narrow supported platform list seems a lot to ask of your customers since you are asking them to pay a monthly premium to use your software. I started in linux before there was any gui, and you had to find your dependencies and compile everything from source always.I like that I don’t have to worry so much about that, and rely on the package managers and the consistency in which installs happen. But you are at the mercy then of the distros release schedules. Sometimes it’s more convenient to go with the “stop gap” version of the os rther than invite the possibilities of larger inconsistencies into the fold. Because of their release scheduling I generally stick to .04 release numbers since LTS versions always land on those.

#12 Updated by Michael Stahnke over 2 years ago

Mark, thanks for your comments.

Unfortunately in our current state, the cost of supporting each additional Linux distribution is quite high. We go through a matrix of adding new systems for building, quality assurance, ad hoc testing and development with each platform. Our customers, in general, have been deploying the LTS distributions from Ubuntu with much greater frequency than the traditional releases, as those are only maintained for 18 months. In the server world, we often find people wanting to stay on an operating system for 36 months or longer.

We do appreciate your feedback, and if enough is present in favor of non-LTS releases, we will certainly reevaluate.

#13 Updated by Jim Garrison over 2 years ago

What about Fedora? This should be almost identical to RHEL, and extremely useful for RHEL sites that also use Fedora for test systems.

#14 Updated by Wouter van Bommel over 2 years ago

Support for SuSE Linux Enterprise Server 11 SP2 would be highly appreciated for PE 2.5. Installing now fails with an issue that passenger configuration part fails.

#15 Updated by Matthaus Owens over 2 years ago

Wouter, We have an updated passenger package that should address the SP2 problems if you’re interested in trying it out. Otherwise SLES SP2 support will be available in the next point release of Puppet Enterprise.

#16 Updated by Jan Örnstedt over 2 years ago

Please add support for:

!! ERROR: solaris-11-i386 is not a supported platform for Puppet

#17 Updated by Wouter van Bommel over 2 years ago

Matthaus Litteken wrote:

Wouter, We have an updated passenger package that should address the SP2 problems if you’re interested in trying it out. Otherwise SLES SP2 support will be available in the next point release of Puppet Enterprise.

Hi Matthaus, Somewhere next month we would like to start a test rollout with PE on SLES11SP2. Will the next oint release of Puppet Enterprise be available by then? Else I would like some instructions in how to obtain the updated RPM.

#18 Updated by Matt McKenzie about 2 years ago

Please add support for: Ubuntu 12.04 LTS

Just tried to install Puppet Enterprise on a fresh Ubuntu 12.04 x86 installation in a VM.

!! ERROR: ubuntu-12.04-i386 is not a supported platform for Puppet Enterprise v2.5.1 Please visit http://links.puppetlabs.com/puppet_enterprise_2.5_platform_support to request support for this platform.

#19 Updated by James Turnbull about 2 years ago

Ubuntu 12.04 is coming in the next point release, 2.5.2, coming out shortly.

#20 Updated by Matthew Pounsett about 2 years ago

I’d really like to see support for FreeBSD 8.x and 9.x

#21 Updated by Martijn Heemels about 2 years ago

James Turnbull wrote:

Ubuntu 12.04 is coming in the next point release, 2.5.2, coming out shortly.

I’m anxiously awaiting Ubuntu 12.04 LTS support. James, any update on that ETA?

#22 Updated by Wouter van Bommel about 2 years ago

Since almost a month is passed, is there any news? Still waiting for an ETA / release. Ubuntu 12.04 has been released and is available for some time now.

#23 Updated by Ken Barber about 2 years ago

Wouter van Bommel wrote:

Since almost a month is passed, is there any news? Still waiting for an ETA / release. Ubuntu 12.04 has been released and is available for some time now.

PE 2.5.2 has been released and includes Ubuntu 12.04 support. It was announced yesterday:

https://groups.google.com/forum/?fromgroups#!topic/puppet-users/0wWJCG-TxfU

#24 Updated by Matthaus Owens about 2 years ago

PE 2.5.2 also included SLES 11 SP2 support.

#25 Updated by Thomas Callahan about 2 years ago

Please add support for Oracle Linux 6.3, below is the message we receive:

!! ERROR: Unknown packaging system for platform: oracleserver

========================================================================

When adding oracleserver to the install script file, it then comes back with:

Puppet Enterprise v2.5.1 installer

Puppet Enterprise documentation can be found at http://links.puppetlabs.com/puppet_enterprise_2.5_documentation

!! ERROR: oracleserver-6.3-x86_64 is not a supported platform for Puppet Enterprise v2.5.1 Please visit http://links.puppetlabs.com/puppet_enterprise_2.5_platform_support to request support for this platform.

===========================================================================================================================================================================================================

#26 Updated by Matthaus Owens about 2 years ago

OEL 6.3 is supported in 2.5.2.

#27 Updated by patrick Camus almost 2 years ago

Hi there,

Congratulations for your product puppet. Am I the only one who want to see puppet running under AIX (5.3 and 6.1)

Cheers.

#28 Updated by Matthew Marshall almost 2 years ago

Just chiming in a request for Solaris 11 Sparc and X86_64.

#29 Updated by li xu almost 2 years ago

Please add support for: HP-UNIX VERSION is HPUNIX-B.11.23 CPU:Itanium-ia64

#30 Updated by li xu almost 2 years ago

Dear :

         My operating system is hpunix,I get errors when installing PE。。

Screenshot:

THANK YOU!~

From: tickets Date: 2012-10-19 14:20 To: nigel; james; ken; stahnma; matthaus; f.meester; moses CC: arpit; wouter; larstobi; kamal2222ahmed; patrick.camus; 13811950401 Subject: [Puppet Enterprise (Public) – Feature #11838] Puppet Enterprise and Unsupported Platforms Issue #11838 has been updated by li xu. Please add support for: HP-UNIX VERSION is HPUNIX-B.11.23 CPU:Itanium-ia64

Feature #11838: Puppet Enterprise and Unsupported Platforms Author: Matthaus Owens

Priority: Normal

Category:

You may have been directed to this page after being told that your current platform/operating system is unsupported by Puppet Enterprise. We are collecting feedback here on operating system support, and your input is much appreciated. Please provide as much detail as you can when requesting additional platform support.

You have received this notification because you have either subscribed to it, or are involved in it. To change your notification preferences, please click here: http://projects.puppetlabs.com/my/account —mimepart_50

#31 Updated by Eric Ortego over 1 year ago

I would like support for Gentoo and fedora.

#34 Updated by Celia Cottle over 1 year ago

  • Support Urls set to customer

#37 Updated by Lee Lowder 9 months ago

  • Support Urls deleted (customer)
  • Keywords set to customer

#39 Updated by Anonymous 7 months ago

Redmine Issue #11838 has been migrated to JIRA:

https://tickets.puppetlabs.com/browse/ENTERPRISE-24

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